Service and Warranty
The Solution Foodservice Group is proud of its reputation for providing the best customer care, not only during the sales process but also after-sales support.
For more information on warranty or technical support, please click on the appropriate manufacturer, or reach out to our After Sales Support team.
The Alto-Shaam Tech Team is available 24 hours a day, every day, to provide emergency technical service and troubleshooting support. Our team of experts supports your demanding kitchen needs because your customers depend on it.
Contact EFI Sales for Issues Related to your EFI product
Please contact our After-Sales Support Team with the unit’s make, model, and serial number at hand. For warranty work, we will also need the name of the dealer you purchased your equipment and your proof of purchase. If your query is culinary, click here. If your query is technical or service, please click here.
Contact Follett’s Technical Service group for any equipment still under warranty.
We will arrange for whatever service is required to ensure that the problem is resolved.
The Norbec support team maintains close relationships with its customers through turnkey solutions. Above all, Norbec provides exceptional commitment to its clients, from first contact to ongoing after-sales service.
Contact Halton’s Service Network for any service, parts or to register your equipment for warranty.
Contact Berner with any support or technical inquiries.
Learn more about Victornox Warranties
Contact Dynamic’s after-sales service for any questions or inquiries.
Contact Power Knot’s customer support for any product inquiries or technical service.